Pricing tiers

Prices are divided into three tiers: Supporter (for those who can contribute a little extra to help subsidise lessons for others), Sustainer (the standard rate), and Supported (a reduced rate for those experiencing financial hardship). Current prices for both monthly subscriptions and ad hoc lessons are listed on the Lessons page of my website.

Monthly subscriptions

Your subscription is a flat monthly rate, designed for consistency and easy budgeting, and includes planned teacher holidays. Lessons take place across 45 weeks of the year, and your subscription reserves a specific weekly lesson slot. Scheduled holidays are communicated at least two weeks in advance and included in the annual 45-week teaching calendar.

If you wish to cancel your subscription, one month's notice is required and greatly appreciated. This will end your weekly slot, which will then be made available for new bookings.

Ad hoc / pay-as-you-go lessons

Ad hoc sessions can be booked up to one week in advance and are subject to availability.

Cancellations and illness

Lessons begin and end at the scheduled time; late arrival will not extend the lesson.

If I am unwell, lessons will be offered online. If a student is unwell or showing symptoms of illness, lessons should be taken online where possible. If an online lesson is not taken in these circumstances, the standard cancellation policy below applies.

For subscription students: cancellations made with at least 24 hours' notice will receive a make-up credit, valid for 365 days (maximum 20 credits held at any one time). Make-up credits are redeemed via the My Music Staff student portal, where available make-up slots are published and can be booked directly (login details provided upon registration). Make-up slots are subject to availability, are not guaranteed, and cannot be booked less than 12 hours or more than 60 days in advance. For group lessons, make-up credits are only issued when all participants are absent and rebook the same make-up session together.

For ad hoc students: cancellations made with less than 24 hours' notice will be charged in full.

If I cancel a lesson outside of a scheduled holiday, either an alternative slot, a make-up credit or a reduction on a future invoice will be provided (subscription students), or the lesson will not be charged (ad hoc students).

How make-up slots work

Make-up slots appear in the My Music Staff portal when other students cancel their lessons — they are not published on a fixed schedule. This means availability is unpredictable and can change at any time.

To make the most of your credits:

• Check the portal regularly — new slots can appear any day

• Book as soon as you see a suitable slot — they can go quickly

• Slots cannot be booked less than 12 hours before the session

• Slots cannot be booked more than 60 days in advance

• Credits are valid for 365 days from the date of issue

• For group lessons, make-up credits are only issued when all participants are absent and rebook the same session together

Make-up slots are subject to availability and cannot be guaranteed. If you’re struggling to find a suitable slot, please get in touch and I’ll do my best to help.

Payment

Subscription payments are made via the invoice system. Ad hoc lessons are invoiced on the 1st of each month for sessions taken during the previous month. Payments more than 10 days late will incur a 5% fee. All payments are non-refundable; however, in certain circumstances, make-up credits or invoice adjustments may be offered for subscription students.

Ending lessons

I reserve the right to end a subscription at my discretion, without prior notice if necessary, in cases of non-payment, repeated missed lessons, or inappropriate behaviour.

Referrals

If you referred by an existing student or client, please mention this when you get in touch — referrers receive a £10 account credit for each successful referral. This applies across all of my services (Lessons and the Ukulele Circle), and credit can be used toward any of them. A referral counts as "successful" once the new student or client has completed their first paid session or service.

Contact

For any questions or enquiries, please get in touch at guitarwitheirian@gmail.com

For general policies, including safeguarding and privacy, please see General Policy & Terms